Communicating Construction Project Delays with the Office
When small problems compile, they can quickly turn into something much bigger. Compiled construction issues—whether they are in your control or not—turn into problems that can potentially derail a project, pushing completion dates back and upping the cost of the project. So how can you mitigate these problems and protect your company in the process? It starts with two things: documentation and communication.
Daily reports are the lifeblood of a project. They bridge communication between the field and office—construction project delays that happen are documented and communicated through daily reports, which are typically sent to the site's general contractor superintendent at the end of the day. Every day, the general contractor superintendent receives two or more daily reports from subcontractors and has to manually decipher and compile them all into one mega report.
Double entry in this reporting process is clunky, takes up a lot of time, and can be a lot like playing the telephone game. Often times, information is missed, not communicated accurately or timely, or is illegible to begin with.
When these daily reports stack up, it gets difficult to identify and give attention to every single issue that arises for each subcontractor. That is if the superintendent even has enough time and energy to carefully look through each daily report and pinpoint issues that need to be taken care of. Just think about piles of paper on your desk after a long day managing a jobsite...it's really difficult and unmotivating to sit down and tediously sift through messy reports to try and monitor construction delays. Not to mention the chance that one paper goes missing and a vital communication is missed.
Some days on a construction site may see no issues, some may see handfuls. While the issues themselves are important, the timelines in which they are communicated are even more so. With a traditional pen and paper process of reporting, efficiency is compromised, issues turn into delays, and problems arise.
Communicate project delays seamlessly
The simple and easy cure for this problem of communicating and managing construction delays is to see issues as they arise in an organized and urgent fashion. It's extremely difficult to pull this off with a pen and paper process, so let's think outside the parchment. What if you could receive delay notifications and manage them in real-time on a mobile device as you walk around on the jobsite?
We live in the day and age of technology. It's here to help and it's important to take advantage of it, especially when it's easy to use.
Managing delays is all about discovering and documenting them on time, and this is where the communication path comes in. Construction delays can happen for a multitude of reasons, but they can all be communicated effectively and digitally filed in Raken.
Every day, something new happens on a jobsite. Giving the office an accurate and timely window of communication empowers them to connect with the necessary parties much faster—and have the digital proof as to what exactly happened when in Raken's saved Daily Reports.
There's no more sitting down at the end of the day to sift through various types of daily reports from various subcontractors to try and find any issues or delays that may have happened on-site that day. Raken helps you discover these issues or delays in real-time and streamlines the process.
Here's how it works: When you receive daily reports from the site, you will be notified of any delays that happened for the day. During the day, when a delay is submitted, you will be able to see it in real-time through the dashboard and insights tab in Raken on either a desktop from the office or on mobile from the field. This allows you to drill down into the specific problems that arise on your jobsite, record the impact it may have, and try to minimize any potential set-backs.
Protect your business
It only makes sense to be learning about project hiccups and delays as they happen, but it's just not as easy or even realistic with pen and paper processes. Whether it be a large-scale commercial project or a residential remodel, construction delays that go undocumented can not only derail a project, but also create more liability on you. With Raken, it's easy to communicate and track the cause of delays.
Through features like daily surveys, activity, and insights, users can see when delays occurred and pinpoint exactly what happened in order to diagnose the issue and keep the project rolling. Communicating delays efficiently is the key to protecting your company and your projects.