With all of the wonderful things we're reading and hearing about using software as a construction tool, it's a wonder that it's not immediately embraced. However, there may be a number of reasons why firms are reluctant to implement this technology. Compared to other industries the construction sector as a whole has been slow to adopt digital technology. Individual firms may have had a previous bad experience using a system based software package. Or managers may mistakenly be thinking that they have to hire an entire IT department to manage it and don't want to spend the money. Or the software may take more training to use than its creators anticipated. Digital technology isn't going to be used less in construction, only more so as time goes on. The good news is that most software implementation issues have easy fixes. Below are a couple of the most common implementation problems and solutions.
TrainingGiven the nature of our work it's hard to set aside time to get all employees together for formal training. Companies like Raken offer webinars, lunch and learn events, and a full video library in order to train users on how to use their software for daily reporting. This means that employees have the option of formal training, live training over the Internet, or viewing taped demonstrations at their own pace. To learn more about Raken's popular live webinars, go to: https://www.rakenapp.com/webinars
UsefulnessWith all the apps and software options out there, it's easy for a firm to be distracted by bells and whistles. As a result, firms may end up purchasing software that's difficult to implement and that often doesn't provide the product that firms need. Before purchasing software packages managers should thoroughly research brands and ask themselves the following:
- Does this software download easily?
- Is it easy to learn to use? Can it be mastered relatively quickly by those with limited technological backgrounds?
- Does this software offer features that the firm will actually use?
- Can this software be customized to add or delete features as needed?
- Will the software manufacturer correct any issues that may arise?
ManufacturerGiven the time and money your firm will sink into software packages, avoid "ValueWare" specials. Instead, look for a vendor that has been in business for more than a couple of years and that can offer references and reviews for its products. Select one that offers robust customer support services. And look for a vendor that offers an adaptable and customizable product that requires few upgrades, preferably a product that the vendor has designed itself.