Tri State GC Gives Time Back to Field Crews With Raken

The problem: Paper reports

For generations, pen and paper was the go-to on Tri State’s jobsites. But after seeing their teams take hours on reports, the general contractor wanted to find a new, faster way to document projects.

The solution: Empowering employees with easy-to-use tech

With Raken, Tri State’s crews can document progress throughout the day—not just after. Since field data is uploaded to the web in real time, everyone can get home faster, too.

Moving away from manual processes

Daily reports are one of the most important parts of a project. But scanning notes, uploading photos, and sending emails to the office at the end of the day just isn’t efficient. That’s why Tri State embraced a new way of thinking with Raken.

“As you walk the site, you’re creating your daily report. You don’t have to go sit in your trailer at the end of your day,” says Tim Burton, Safety Compliance Officer at Tri State. “By the time your day is done, you save the report, send it off, and it’s all there.”

“With Raken, it’s a one-step process.”

Tim B., Safety Compliance Officer

From Raken’s mobile app, field crews can complete daily reports, answer survey questions, and fill out checklists. They can even upload and mark up photos. Once everything’s signed off, the office can track everything from the web dashboard. 

The best part? Because Raken is built for the field, it’s easy for anyone to pick up.

“We gave Raken to one of our technologically challenged superintendents,” says DJ Mason, General Superintendent at Tri State. “He felt like Raken would make him look more professional, increase his ability to communicate well, and not take as much time.”

“Within five minutes, our superintendent was excited about his day again.”

DJ M., General Superintendent

Saving time and prioritizing employee wellness

In construction, time is money. Saving time on a project ultimately saves everyone headaches later on. With construction tech, Tri State not only keeps projects on track—they also have accurate historical data to adjust (and back up) their work.

“Raken has saved us an incredible amount of time.”

DJ M., General Superintendent

DJ says, “There are those very rough days when you encounter a challenge or change that comes in, and you have to coordinate all the documents and send them off efficiently at the end of the day. Raken saves us countless hours.”

All that time saved at work helps outside of it, too. At the end of the day, improving their employees’ lives came first for Tri State.

“Raken adds an hour or more back to our superintendent’s life, every day. I wanted to invest in our employees’ personal lives, and Raken did that for us.”

DJ M., General Superintendent