Some software companies make the sale, and then you never hear from them again. At Raken, we make sure you get the hands-on training and personalized support you need to maximize ROI, ASAP.
Why Raken?
Award-Winning Support and Onboarding
Fast and easy implementation
Here’s what to expect when onboarding with Raken.
Self-guided support
Our help center has step-by-step walkthroughs, videos, and more for all your favorite features.
Connect with our team
Committed to customer success
1m24s
median response time (industry average is 8 hours
94%
CSAT score (customer satisfaction)
1.5h
average time to resolution (industry average is 8 hours)
Awards and recognition
What customers are saying
“They always have the answers and go the extra mile to ensure a bonehead like me understands the solution."
"[My rep] was patient, stayed on the conversation, and didn't dump the conversation when I delayed in answering or after she answered the original question."
"Raken is always quick to respond and super helpful! The support of this software is one of the best things about it!"
