When work is delayed due to a lack of communication, subcontractors often take the blame. But it’s not always the sub’s fault, especially if they don’t have reliable access to critical tools or information.
Learn how Raken makes documentation easily accessible from the field and office, improving efficiency and accountability even on large, complex projects.
The field to office disconnect
Unclear instructions
A common complaint from GCs is subs who show up onsite with no idea what work they should be performing. Instead of starting on tasks immediately, they spend hours or even days chasing down drawings and data from supers, project managers, and other stakeholders.
Missing daily reports
When it comes to daily reports, achieving 100% compliance can seem impossible.
GCs expect a report every day, but overly busy subcontractors may not always get to it, or they may submit information in inconsistent or disorganized formats.
Poor real-time visibility
Acting fast is key to preventing minor issues from developing into major setbacks. Unfortunately, subs often lack a way to quickly report safety and quality concerns to the right people, preventing speedy resolutions.
How Raken helps
Our all-in-one mobile app is ideal for GCs who need to manage multiple subcontractors across projects.
Invite subs to complete reports, checklists, observations and more
You can invite subs to use Raken on your projects without a license. They’ll gain access to:
Daily reports
Checklists
Observations
Tasks
Plus you can automatically share forms, drawings, and other documents.
Award-winning ease-of-use
Unlike more complicated tools, Raken is simple and streamlined, so workers actually want to use it. It’s designed for field crews by experts with real industry experience, who understand the pain of having to navigate through unnecessary features or overly complex interfaces.
After being invited in bulk, all subs have to do to get started is tap a link on their phones or tablets to download. It typically takes less than five minutes before they’re submitting their first report, so GCs gain greater visibility with less downtime.
Digital dailies
Raken’s collaborator reports allow GCs to collect multiple dailies from different subcontractors working on the same projects. All subcontractor reports are combined into one “super daily” with work logs, time, safety data, photos and other crucial progress updates.
GCs can both track work granularly by subcontractor to quickly identify and address any issues, and they can monitor overall performance at a glance.
And, if a particular subcontractor struggles with compliance, GCs can set up automated reminders so there’s less manual hunting down of data.
Frictionless RFIs and submittals
Subcontractors often need more info and may not know how to best get in touch with the stakeholders that can answer their questions in a timely manner.
Our frictionless RFI and submittal workflows make both requesting and providing additional info much easier. Create, share, and respond without leaving the app.
The entire history of each RFI or submittal is tracked in one location, so GCs can easily assess the status of a specific document or run reports to analyze operational efficiency.
Document storage
When subs need to fill out a form or reference a drawing, they can open up the Raken app and find it right within the project’s document storage folders.
PDFs can be marked up and annotated, and forms can be shared, completed, and signed digitally with no extra effort from the GC.
Just create your custom folder structure, upload your documents, and start sharing as needed.
Get clearer, more consistent communication
Every subcontractor will have their own predefined processes for reporting or requesting information that may or may not fit into your workflow. As a GC, you can save yourself the hassle of manually combining different sets of disorganized data and encourage better consistency by providing access to Raken.