4-Year Raken User Describes Experience
We didn't know it at the time, but we made Raken for Noah Anderson-Davis. A project superintendent with Elkins Construction, he has been in the industry for over twelve years, a project superintendent for eight years, and a Raken user for four years. Our primary goal at Raken was to create the fastest, easiest to use reporting solution for construction workers in the field, and Noah fits that description to the letter. We recently caught up with Noah and asked him what his thoughts were on what we built to see if we were really answering the needs of actual construction superintendents.
Construction Reports that Take an Hour and a Half
Before Raken, Noah tried just about every method to get his reports done quick. "I've done everything from Microsoft Word to handwriting papers," he says, "when I didn't avoid doing it, dailies would take anywhere from 45 minutes to an hour and a half, especially if you collaborate with subcontractors. I was frustrated that there wasn't an easier way." If you're wondering why your sites are struggling with report compliance, Noah just said it: using outdated or non-specialized software to capture daily report information leads to superintendents either avoiding them altogether or spending up to an hour and a half filling them out, which often leads to inaccurate entries and more mistakes.
With Raken, my daily reports take twenty minutes tops.
Twenty Minute Construction Daily Reports
That's when Noah tried Raken, and immediately noticed how easy it was to use. "The documentation with Raken is extremely intuitive," he says, "I didn't find it intimidating at all, it was very easy to pick up. I think the app is great for the older guys who maybe aren't as computer savvy." He soon discovered he was saving a huge amount of time on his daily reports. "It has prompted questions that you can customize to be project specific. With Raken, my daily reports take twenty minutes tops.” Noah was able to transform a process that used to take an hour and a half into one that takes twenty minutes, without sacrificing any of the valuable information daily reports are meant to gather. And with Raken photo management the daily reports contained actual images of the site that day.
The professionalism that Raken generates with its PDF daily report definitely helps our business.
Construction Dailies Settle Disputes
But there have been other benefits from using Raken, namely settling disagreements. "I've used Raken in disagreements with building inspectors on if they were or weren't there on a given day," says Noah, "now all I have to do is pull up Raken and say 'according to my daily log, you were here.'" Being able to settle disputes quickly has helped make Elkins Construction a more efficient place to work, and customers have taken notice. "The professionalism that Raken generates with its PDF daily report definitely helps our business" Noah observes, talking specifically about Raken's feature allowing superintendents to email their daily reports to project stakeholders at the end of the day right from the app.
- Daily logs quickly resolve disputes with inspectors.
- Intuitive design and fast onboarding makes even non tech-savvy employees report compliant.
- Photo-rich PDF reports give company a professional appearance when communicating with stakeholders.
Making Lives Easier
While making a simple app that can help resolve disputes or generate a professional report in twenty minutes is fantastic, the highest praise Anderson-Davis gave was when he noted: "the documentation and retrieval of information in Raken make my life really easy." That is exactly why we made Raken, to improve the lives of the guys working in the field.
You can find out more about this Jacksonville General Contractor on their website.
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