How Raken + ComputerEase Save Valuable Time for D.L. Henricksen

The problem: Too many time cards

When it was time to process payroll Peggy Young, the Payroll Administrator at D.L. Henricksen, had to collect time cards from multiple sources in many different formats. Organizing all that data and preparing it for superintendent approval took hours each week. 

As the company scaled up, this process quickly became unmanageable.

The solution: Raken and Deltek ComputerEase

With the Deltek ComputerEase and Raken integration, employees and subcontractors submit time cards through our easy-to-use digital app, and all the information is automatically shared with the office in real-time via cloud storage.

Streamlining time collection and processing

D.L. Henricksen’s time cards were being submitted in a multitude of ways—some were pictures of time cards sent through email, and some were tracked in excel. Others were logged on pen and paper and photocopied or dropped off directly at the office.

Peggy knew they needed a more efficient solution. “We were looking for something that would be easy for the field to use and compatible with our accounting system, so that there wasn’t duplicate data entry,” she says.

Impressed by the seamless integration with ComputerEase, D.L. Henricksen turned to Raken.

“Raken has significantly reduced the time needed to put together and process payroll.”

Peggy Y., Payroll Administrator

Now, thanks to the integration, Peggy can focus on reviewing and processing rather than tracking down time card information. Having all their payroll data organized in one place is a huge benefit for her and the company.

“It was extremely time-consuming to track down and receive time cards across various delivery methods,” Peggy says. “Raken has made time card submission consistent and uniform.”

Committed customer service

One of Peggy’s favorite things about working with Raken is the level of support D.L. Henricksen receives.

“The response time from Raken has been really great.”

Peggy Y., Payroll Administrator

When an employee of theirs needed help with the app, the Raken Customer Success team contacted her and walked her through the issue within 10 minutes.

Enhanced daily reporting

The D.L. Henricksen field team has also been exploring Raken’s daily reporting features, using the app to digitally complete reports and attach jobsite photos. Our daily reporting tools are just as easy to use as our time cards, further reducing communication errors and improving project visibility.

Peggy and her colleagues have found that Raken is the perfect fit for their growing business. The app has helped them transition from old-fashioned pen and paper to more modern systems for tracking time and reporting progress.