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How Tri State General Contractors Uses Raken to Save Employees Time

Tri State General Contractors logo.

Incorporated in 2008, Tri State General Contractors is a family-owned and operated company that specializes in retail and commercial construction.

Testimonial: Tri State.

The problem: Spending too much time on paper reports

For generations, pen and paper was the go-to on Tri State’s jobsites. But after seeing their teams take hours on reports, Tri State wanted to find a new, faster way to document projects.

The solution: Empowering employees with easy-to-use tech

With Raken, Tri State’s crews can document progress throughout the day—not just after. Since field data is uploaded to the web in real time, everyone can get home faster, too.

Moving away from manual processes

Daily reports are one of the most important parts of a project. But scanning notes, uploading photos, and sending emails to the office at the end of the day just isn’t efficient. That’s why Tri State embraced a new way of thinking with Raken.

“With Raken, it’s a one-step process,” says Tim Burton, Safety Compliance Officer at Tri State. “As you walk the site, you're creating your daily report. You don't have to go sit in your trailer at the end of your day. By the time your day is done, you save the report, send it off, and it's all there."

From Raken’s mobile app, field crews can complete daily reports, answer survey questions, and fill out checklists. They can even upload and mark up photos. Once everything’s signed off, the office can track everything from the web dashboard. 

The best part? Because Raken is built for the field, it’s easy for anyone to pick up.

We gave Raken to one of our technologically challenged superintendents. Within five minutes, he was excited about his day again.
DJ Mason | General Superintendent, Tri State
Tri State General Contractor taking photo on jobsite.

DJ said, “He felt like Raken would make him look more professional, increase his ability to communicate well, and not take as much time. He was rejuvenated about his day, and that was pretty cool to see.”

Saving everyone time—and prioritizing employee wellness

In construction, time is money. Saving time on a project ultimately saves everyone headaches later on. With construction tech, Tri State not only keeps projects on track—they also have accurate historical data to adjust (and back up) their work.

“Raken has saved us an incredible amount of time,” said DJ. “There are those very rough days when you encounter a challenge or change that comes in, and you have to coordinate all the documents and send them off efficiently at the end of the day. It saves us countless hours. Countless hours.”

All that time saved at work helps outside of it, too. At the end of the day, improving their employees’ lives came first for Tri State.

I saw that Raken would add an hour or more back to our superintendent’s life, every day. I wanted to invest in our employee’s personal life, and Raken did that for us.
DJ Mason | General Superintendent, Tri State

Improve field documentation with Raken

With Raken, Tri State gets real-time field data without slowing their teams down. More time back means more time to improve projects—and a better work-life balance, too.

Schedule a demo to see how you can improve field documentation with Raken, just like Tri State.

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